Workplace conflict stifles communication and productivity. At its worst, tensions escalate to aggression and constant negativity. That’s why it’s important to address conflict quickly. This course will define common sources of conflict, typical responses to it, and techniques to resolve conflict, address anger, and stop negative behavior. Differences between teammates demonstrates a positive diversity of strengths and ideas. Learning to bridge contrasting perspectives with empathy and understanding are key to your Early Intervention (EI) and Home Visiting program’s productivity and effectiveness.
2 Infant/Toddler Clock Hours
Early Intervention Infant/Toddler professionals, Early Intervention Preschool professionals, and Home Visiting Programs/Family Center professionals
This is a self-enrollment course. If you already have a username and password, you will be able to login using your existing account. If you do not have an account, you will be able to create one.